PEN FAQ

If you have a question about pen repair, or a tip you would like to pass along, please email us at charals@charals.com


s My fountain pen only works intermittently, and sometimes leaks a lot of ink onto the page.

i Your pen probably needs cleaning. This is a very simple process and will help make your pen last a lot longer. Most of the time all that is required is running the pen under cold water. This rinses out any dried ink that might be stuck in the nib or the front of the filler mechanism. If the pens still gives you trouble, rinse water through the pen using your bladder or ink convertor. Watch the water that flows out of the pen - If you see little pieces of dried ink then that was probably the problem. For really clogged nibs you can fill the frontspiece with water and leave it soaking in a glass of water overnight. If this doesn't solve your problem then the pen should be sent in for service.

NOTE: Some articles I have read recommend various mild solvents for cleaning pens. I am always wary to recommend anything other than cold water, as I know that cold water can not damage your pen. Also, anything else may void your warrantee. Keep in mind that if a service person damages your pen then they have to replace it. You probably do not have that luxury.

s The manufacturer's instructions that came with my pen told me to only use their ink. Why?

i For a long time I was convinced that pen manufacturers did this in order to ensure that we all wrote in the same colour. The reason that I am usually given for using manufacturer's ink has to do with the tolerances of the filler mechanism. Inside the front section of a fountain pen are a number of very fine tubes or coils, through which ink flows in one direction and air passes in the other. Ostensibly, manufacturers formulate their ink to flow as efficiently as possible through whatever size they have decided that these tubes should be. Whether or not this is always the case is questionable, but do you really wish to take the chance? There are definitely differences between certain inks - Compare Parker Quink to Sheaffer Skrip and you will notice that the Skrip has much larger particulate and the Quink takes longer to dry. Whether or not this affects writing performance is probably dependent upon the pen you are using, but whether it affects your warrantee is dependent upon how closely they examine your pen when you send it in.

NOTE: Under no circumstances should you ever mix inks - even if the label says that you can. Sometimes the pigments and dyes in the inks can interact, causing particulate or evaporation or all manner of other problems. If you are going to change colours in your pen, make sure that you rinse the pens carefully before putting the new colour in.

s I am looking for my first better quality fountain pen, but I am baffled by all the different brands. What's the difference between pens? Is the one of them the best?

i Different pen manufacturers have different ideas of how pens should be made, how they should be balanced and how they should write. Most better known brands of pens are of similar quality at the higher end (Please take note of the first word of this sentence), and so the decision of what pen works for you is purely subjective. At the basic level there are a few different approaches to the fundamentals of pen design, and it is the combination of these elements which will make up the pen you want. Have a look at the Background Information Page to get an idea about pen construction.

A better quality fountain pen should last you a lifetime, and it should become more enjoyable to use over time as it molds to your handwriting. For this reason, you should make sure that you are getting the pen that you really want. I truly wish that one pen was indisputably the best. Not only would I be able to stop buying pens for myself, but CHARALS would not have to carry anywhere near as much inventory and my life would be much less complicated. Unfortunately, there are several manufacturers out there who insist on making excellent writing instruments, so the only thing that you can do is try them until you find the one that is right for you.

Things to keep in mind when buying a fountain pen:

1. Make sure that you try several pens before you decide. If the shop that you are in will not let you do this, go to another shop. If nothing else, the more you learn about the pens you don't end up buying the more you will know about the one you do buy.

2. Try not to base your entire decision on price or aesthetics - Remember: You are probably going to be writing with this pen for the rest of your life.

3.Let the person working in the shop dip the pens for you - If someone is going to bounce the nib off the bottom of the ink bottle it may as well be someone else.

4. DO NOT TAP THE NIB ON THE DESK TO GET THE INK TO FLOW! This should be common sense but you would be surprised....

5. Write with each pen - You learn almost nothing about a nib by scribbling or drawing little waves across the paper. Try writing the word "Egypt" in script. This forces the nib to write in every direction, so you can see if it will work with your hand writing.

6. Work backwards, eliminating pens that you don't think are right for you. Ultimately it will come down to two or three pens, and by that time you will have such a good idea of what you don't want that all that will be left is what you do.


s My roller pen seems to run out of ink a lot faster than my ballpoint. Also, I find that the refills sometimes skip and blot after very little use. Is this normal?

i The liquid ink used in roller pens soaks into the paper, and for this reason the pens use a lot more ink than a ballpoint to write the same amount. While a good quality ballpoint will write at least 250 pages, the average roller refills lasts about 50 to 60 pages. The advantage is that the roller makes a much darker line and is much smoother to use. Most roller refills are also less expensive than ballpoint refills of the same brand.

You should never use any pen on a hard surface without at least three or four sheets of paper underneath it. With a fountain pen there is the risk of splaying or at least deforming the nib. With ballpens there is the chance of the ball scratching across the paper, which can cause a flat spot. Flat spots can catch, causing the pen to skip. They can also allow ink to leak out, causing blots. Ballpoints are fairly resistant to this, but it is not unusual for this to happen with a roller, probably because the thinner ink in a roller does not protect the ball as well as the oil-based ink of a ballpoint.


CHARALS
Sinclair Centre
R222-757 West Hastings Street
Vancouver BC V6C 1A1
Canada

Phone : (604) 689-3497
Fax : (604) 689-5764